Privacy Policy

Last Updated: November 2025

1. Introduction

Cloudjet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email automation platform and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, username)
• SMTP account credentials (stored securely and encrypted)
• OAuth tokens for Gmail/Outlook integration (stored securely)
• Email content, templates, and campaign data
• Lead and contact information

2.2 Information Automatically Collected

• Usage data and analytics
• IP address and browser information
• Email open and click tracking data
• Session information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send emails on your behalf using your connected accounts
• Process and manage email campaigns and sequences
• Track email performance and analytics
• Respond to your inquiries and provide customer support
• Send you service-related notifications
• Detect and prevent fraud or abuse

4. OAuth Integration

When you connect your Gmail or Outlook account via OAuth, we request permission to:

• Send emails on your behalf
• Read your email address and profile information
• Access your email account for sending purposes

We store OAuth tokens securely and use them only to send emails as authorized by you. You can revoke access at any time through your Google or Microsoft account settings.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure storage of OAuth tokens and credentials
• Regular security audits and updates
• Access controls and authentication

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in operating our platform (under strict confidentiality agreements)

7. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Revoke OAuth access to your email accounts
• Opt-out of marketing communications
• Request a copy of your data

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our platform integrates with third-party services (Google, Microsoft, etc.) for OAuth authentication and email sending. These services have their own privacy policies, and we encourage you to review them.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us